Terms and Conditions
Please read our terms and conditions for new students registering with us. It is important you read the terms and conditions in full before submitting the form.
Our Workshop Environment
We treat all students as individuals, learning together in a supportive and relaxed environment which challenges and encourages creativity in children. We will not pressure children to be involved with activities they do not want to be involved with.
We kindly ask that parents leave children with us for the duration of our classes or holiday workshops. This is to encourage confidence throughout the sessions which can sometimes be limited by other parents/guardians watching. We will always take emergency details and contact you if there are any problems with your child settling in our workshops.
All Shoes on Theatre staff/volunteers must have an DBS Enhanced Disclosure and a Paediatric First Aid qualification. We take the safeguarding of children extremely seriously. See our Safeguarding policy below.
We will treat all students with kindness and respect and we expect to be treated the same in return. Disrespect or bullying of other students will not be tolerated.
Fees & Cancellation policy
Fees are due before the start of the term or before a holiday workshop. We are understanding to personal circumstances but ask you to contact us if there are issues making payment. Late payment without contacting us prior may result a late payment fee.
- If your child is unable to attend a holiday workshop and we are given less than 7 days notice before the workshop, we will do our best to fill your child's place but we cannot guarantee a full refund.
- If your child cannot attend a term-time class or unfortunately decides to leave Shoes on Theatre mid-term, we are unable to issue a refund in this circumstance.
A taster session is given to every child before they join Shoes on Theatre, our term fees already exclude this session's cost.
- If any of our workshops or classes are cancelled due to government restrictions, you will receive: credit (for regular students) or a full refund (for holiday workshop attendees).
Performances (Term-time students only)
The children look forward to being able to showcase their work to a live audience. We take pride in giving every child an equal and important role in our shows. All scripts are adapted to suit the children in our classes and this is why commitment is important. We expect older children to learn their lines to the best of their ability and to be ready for the performances. We kindly ask that parents/guardians of our younger students encourage them to practice their lines so they can give a confident performance. We will always provide the children with enough time to learn their lines, before we ask them to be rehearsing without a script. Any problems with learning lines or not wanting to perform in the show should be brought to our attention as soon as possible. We can arrange other tasks for these children such as costume design, backstage help and more.
Drop off and Collection
Please ensure your child arrives promptly so we can start the classes without delay.
If you will be late or unable to attend the class, please let us know as soon as possible via text, phone or email before the class.
If another person will be collecting or dropping your child off, please let us know in advance so we can make a note of this.
Healthy and Safety
Children will be made aware of fire exits and safety regulations in the space we hire. A risk assessment will be completed by us before using a space for our classes.
We are following the government's guidelines to ensure a safe and professional re-opening of our classes. Full details of our COVID-19 measures can be found at the bottom of our website. Please ensure these are read and understood before your child attends our classes.